Your Consumer Rights in Ireland

Tina Leonard

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Book
€14.99

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Publication date: 2011

ISBN: 978-1-907535-20-8

Category: Personal Finance

Type: Paperback

Price: €14.99

Has your washing machine broken down and the retailer won’t fix it for you? Was your flight cancelled and you’re not sure if you are entitled to compensation? Did your much-needed break end up a holiday from hell or were you charged more for a service than you were originally quoted? Whether online, on the high street, by advertisements or word of mouth, we buy products and services every day. Sometimes things do go wrong and the measure of a good business is how it handles and rectifies the problem. To be a smart consumer you need to know your entitlements and how to ensure you get them. Your Consumer Rights in Ireland is a clear, easy-to-read guide to consumer rights, an essential ally for every individual and household.

'Tina Leonard is an invaluable asset to our programme. Time and again she has saved our listeners loads of money.'

Pat Kenny, RTÉ Radio

‘The reality for Irish consumers is that they are frequently denied their rights and entitlements under consumer law. Here you have a means to access the specifics of your rights, spell them out to those who took your money and confidently insist upon your preferred resolution.’

Dermott Jewell, CEO, Consumers Association of Ireland

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About the author

Tina Leonard was formerly Director of Ireland’s European Consumer Centre. She is currently Communications Director of the Arts Council/An Chomhairle Ealaíon.